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FAQ

1. Didn't get an activation link. Resend it.

a) Check your Spam folder as the message could get there.

b) The message could be blocked by your e-mail provider as it contains the url - try to use the other e-mail provider during the registration process.

2. Password change link does not work.

a) In some cases you can get the notification that the url is invalid but notice that you are already logged in. In such a case just ignore the notification and in the future use the new password.

b) It's possible if the cookies are turned off. Turn on the cookies.

3. Can't login. Password doesn't work.

It's possible if the cookies are turned off. Turn on the cookies.

4. I want to delete an account. Instructions.

In order to remove an account you must log in and on the page "view profile" agree with the account's removing, then click on the "send" button - withing 48 hours the account will be removed.

5. Verification code always comes back as not valid.

It's possible if the cookies are turned off. Turn on the cookies.

6. Video doesn't load.

a) Perhaps you ip address was blocked by the system - send a message to the support and we'll see how the problem can be resolved.

b) Perhaps your computer has incorrect time.